We are hiring!
Are you looking for a new challenge? are you ready to lead a team of dedicated Clinkees who are responsiblle for creating a great first impression as our guests walk through our doors to when they say goodbye to us? Do you want to learn more about running a department in a busy but fun environment where you get to meet people from all corners of the world? If your answer was yes to all these questions then maybe this role is for your! Reporting to the Front Office Manager, the Hostel Team Lead role is essential for the smooth running of the reception desk along with being a key support both to the team, out guests and the management. You will have the power to create lasting positive memories for our guests and develop with a company who is growing across Europe.
The Journey Changes You!
Clink Hostels was born from the love of travel; our mission is to set the scene for travel stories by bringing people and places together. We want to make a difference to our guests by sparking the imagination of those who love travelling and engaging in new experiences and we need you to help us! We currently have 5 properties in the heart of Europe’s best-loved cities – London, Amsterdam with new openings in Lisbon and Dublin coming soon! Have we sparked your imagination? Do you want to join our journey? Click on this link: https://youtu.be/ERP9GUdO9co to tell you more about what we are about
You are the first point of contact when our guests come to stay, the welcome you give can determine their overall experience. Be fun and engaging, providing a great guest experience. You are flexible to work earlies, evenings and nights if requested and can help out in the Café and other outlets. You will be responsible for the efficient operational running of the reception desk, from checking in/out our guests, making sure they have everything they need, answering queries, supporting the desk team as well as your Manager. You could be talking to guests and giving them advice one day to training our team on standards and systems another day, in other words no two days are the same so be prepared for the ride.......but it's fun!!
Who are you?
You are passionate about helping others, guest, or colleagues. This is a very dynamic role with the time flying. It would suit someone that is energetic, a proven team player that can work independently without much need for supervision. You enjoy working with diverse types of people and under changing circumstances. You are pro-active and get things done before you get asked. We are a team of energetic, open-minded, and fun people that are passionate about travelling and guest experience. You see yourself in those traits to be able to fit in.
What's in it for you?
At Clink, we have a diverse team and culture with values that embrace and celebrate each person’s individuality. You will join a community of Clinkees who love to connect with our guests and share their own experiences. As a Clinkee, you will grow and develop, enjoy many social events, have an opportunity to have your say and enjoy great benefits!! Working at Clink hostel is not a job to us, it is a way of life.
What else do I need to know?
A more detailed job description is available and start date for the role will be immediate. We will only respond to applicants who are successful for interview. Click on “Apply Now” to upload your most recent CV and small video, letting us know why you are the person for the job.
NOTE: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age. Under GDPR all unsuccessful applicants’ information will be removed from the system within one month and will not be passed to any third parties