We are looking for a positive and outgoing person to join our fun and energetic Front Office Team located in ClinkNOORD, Amsterdam. Reporting to the Front Office Manager, you will be part of our security team in the role of Security Host, both full time and part time contracts are available working the both day & night shifts. Our security team are essential for creating a great guest experience by ensuring a safe and secure environment for both our guests and team. You will have the power to create lasting positive memories for our guests.
Clink Hostels was born from the love of travel, our mission is to set the scene for travel stories by bringing people and places together. We want to make a difference to our guests by sparking the imagination of those who love travelling and engaging in new experiences and we need you to help us! Have we sparked your imagination? Do you want to join our journey?
What will I be doing?
Some of your key responsibilities are:
- Welcoming guests to the hostel on the over night shift
- Support the reception team with check in's and dealing with guest queries
- Observe all social spaces and perform regular patrols of the building ensuring that everybody is secure and safe
- Ensuring that the hostel is compliant with fire, health & safety and Covid guidelines
- Supporting your colleagues with any difficult situations or conflict resolution
- Ensure that our guests experience whilst staying with us is a positive and memorable one
- As well as the security role we will upskill and train you to be a night receptionist to support the team
- Identify issues and implementing the right solutions with a problem-solving mind set
Who are you?
You are someone who is passionate about delivering a great guest experience, who can put our guests needs first, has strong people skills and who is not afraid to be brave or to be the best they can be. You can work in a fast-paced environment, use their initiative and work well under pressure and independently. You are fun, energetic, are open to new challenges and can seek solutions to our guest queries. You have excellent communication and mediation skills, able to work with different people and resolve conflicts. You know how to handle different circumstances to facilitate discussion to ensure conflicting parties can reach an agreement.
What's in it for you?
At Clink, we have a diverse team and culture with values that embrace and celebrate each persons individuality. You will join a community of Clinkees who love to connect with our guests and share their own experiences. As a Clinkee, you will grow and develop, enjoy many social events, have an opportunity to have your say and enjoy great benefits!!
What else do I need to know?
A more detailed job description is available on request and will be discussed at interview stage. You may be required to work day shifts on occasion and if so you will be paid the day rate of €12.07 per hour. Start date for the role will be as soon as possible and we will only respond to applicants who are successful for interview. Click on “Apply Now” to upload your most recent CV and let us know why you are the person for the job and to become part of the family.
NOTE: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Under GDPR all unsuccessful applicants’ information will be removed from the system within one month and will not be passed to any third parties