For us the night shift is just as important as the day shift. Our guests arrive to us all hours of the day coming off long flights from all over the world, so we are looking for someone who enjoys overnight, meeting new people and creating great experiences for our guests when they stay with us. This role will be based in our Clink261 Hostel with a potential to work between both Clink261 & Clink78 in the future. Reporting to the Operations Manager, you are essential for creating a great guest experience on the overnight shift by ensuring a safe and secure environment for both our guests and team. You will have the power to create lasting positive memories for our guests.
At Clink we have a saying, "The journey changes you". Clink was born from the love of travel, our mission is to set the scene for travel stories by bringing people and places together. We want to make a difference to our guests by sparking the imagination of those who love travelling and engaging in new experiences and we need you to help us! Have we sparked your imagination? Do you want to join our journey?
What will I be doing?
Some of your key responsibilities will be:
- Welcome guests to the hostel on the over night shift
- Support the reception team with check in's and dealing with guest queries
- Ensure that our guests have everything they need during their stay with us
- Check all social spaces and perform regular patrols of the building ensuring that everybody is secure and safe
- Ensure the hostel is compliant with fire, health & safety
Who are you?
You are someone who is passionate about delivering a great guest experience, who can put our guests needs first, has strong people skills and who is not afraid to be brave or to be the best they can be. You can work in a fast-paced environment, use their initiative and work well under pressure and independently. You are fun, energetic, are open to new challenges and can seek solutions to our guest queries.
What's in it for you?
At Clink, we have a diverse team and culture with values that embrace and celebrate each persons individuality. You will join a community of Clinkees who love to connect with our guests and share their own experiences. As a Clinkee, you will grow and develop, enjoy many social events, have an opportunity to have your say and enjoy great benefits!!
What else do I need to know?
A more detailed job description is available on request and will be discussed at interview stage. Start date for the role will be immediate and we will only respond to applicants who are successful for interview. Click on “Apply Now” to upload your most recent CV and let us know why you are the person for the job and to become part of the family.
NOTE: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Under GDPR all unsuccessful applicants’ information will be removed from the system within one month and will not be passed to any third parties
Hostel Night Team Member (Part & Full Time)
Previous experiece in a similar role desirable; SIA Licence desirable