Modifications and cancellations are only allowed with flexible rates.
1. Full cancellation:
i) Groups of 20-99: up until 30 days before arrival date (the 20% deposit is non-refundable).
ii) Groups of 100 or more: up until 60 days before arrival date (the 20% deposit is non-refundable).
2. Partial cancellation:
You can decrease the initial amount of beds booked by up to 10% per night.
The deadline to make these changes is the last payment date – 30 days before arrival.
To cancel your booking, you must inform our group reservation team by email only at:
Partial cancellations and amendments are subject to date and rate restrictions. Examples of these are minimum stays as well as dates that closed for arrival or departure and changes in price.
We reserve the right to cancel a booking if:
- There is a reasonable operational reason for us to do so.
- The booking may be prejudicial to the reputation of the Company or the Hostel.
- We become aware of an adverse change in your financial status, and we reasonably consider that you may not be able to meet your payment obligations under the contract.
In such circumstances, we will issue a full refund, but we shall have no further liability to you arising out of such cancellation. In certain circumstances, we may, however, use reasonable endeavours to try and re-locate any confirmed booking cancelled by us to an alternative location nearby similar in standard to the Hostel.
These T&Cs and groups guidelines exist to make sure that your group and Clink enter a relationship of mutual understanding and to make sure that Clink is a safe, happy, and welcoming place to stay.
By confirming a group reservation at Clink Hostels, you are agreeing to the above important points.
Without a deposit or balance payment paid within the time frame above, the booking will be automatically cancelled.
All payments must be made by card or bank transfer to our designated account and in the currency of the country in which the Hostel is situated. You are responsible to pay all the bank charges associated with such payments.
Bank transfers will be accepted up to 30 days before arrival – If you are late paying your balance or add extra beds less than 30 days before the arrival date, we will request a payment by card.
Any extra charges (meals, tickets for attractions, airport transfers, etc) must be paid either as they are incurred or at the time of balance payment.
